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About the job
Associates in the PAM role are at the heart of our ecosystem mission. You will be joining a community of partner account professionals who are highly trained and experienced in business, technical, and partner selling skills. In this role, you will develop and manage long-term strategic relationships with a set of partners. You will work to help the partner and Red Hat achieve joint commercial success. You will own or oversee: building a portfolio of collaboration opportunities with the partners, persuading partners to adopt Red Hat technologies and build them into repeatable solutions, enabling partners to build with, use, and sell our products, developing joint business and go-to-market plans, and helping partners to jointly go-to-market alongside Red Hat field sales. We are looking for a partner account manager to be focused on key identified solution providers.
What you will do
Develop and manage a long-term strategic relationship with one or more partners. Be the ‘face’ of Red Hat for those partners and a single entryway to the company
Conduct quarterly and annual business reviews with the partner, promote executive engagement on an ongoing basis
Establish and track joint strategy, business goals, plans, and key performance indicators (KPIs) using the CHAMP Methodology
Facilitate escalation & resolution of partner’s problems or blockers within Red Hat
Be the guardian of the rules of engagement in the field.
Incentivize partners to create a RH Service Practice and create a long term
relationship
Build, manage, and grow a portfolio of collaboration opportunities with the partners
Deeply understand both Red Hat’s product portfolio and your partners’ businesses to identify potential areas of collaboration
Activate critical stakeholders across Red Hat and the partners to develop potential
opportunities into viable business ideas
Persuade partners to commit to joint ideas by adopting Red Hat products or building them into repeatable solutions
Develop a business & value case for the partner to pursue a new joint solution or line of business in collaboration with Red Hat
Work with Red Hat teams to demonstrate the value of our products & show how they can be integrated into partner solutions
Identify key partner decision makers and marshal efforts to win their buy-in
Collaborate with other verticals to help promote their business objectives through the partner ecosystem
Facilitate partner enablement on Red Hat products and their use in joint solutions
Ensure the partner has sales and technical capability to successfully sell and promote Red Hat offerings
Support the partner in building or integrating Red Hat products into their solution, working with both Partner and Red Hat Development/Engineering teams
Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver Red Hat products successfully
Catalyze Incremental Red Hat sales through go-to-market efforts and execution of joint commercial success
Develop joint GTM plans with partner for Red Hat offerings and joint solutions
Set strategies for increasing Red Hat’s presence in partner’s customer accounts
Facilitate bi-directional lead pass and coordinate introductions between partner and Red Hat customer account teams
Maximize the ROI and use of Red Hat resources and investment for joint success.
Delivery on six key outcomes which contribute to the success metrics of this role: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, increased commitment and impact from partner
What you will bring
10+ years ecosystem and partner sales management experience
Ability to grow channel ecosystem in multi-product company
Experience ensuring results through business partners and the ability to inspire partner executive trust in Red Hat
Demonstrated experience in driving technology sales and solution adoption with partners
Strength in conflict management
Working well in heavily matrixed environments
Entrepreneurial spirit
Ability to translate partner business needs into joint solutions and manage those initiatives
Willingness to travel across the region
Excellent communication skills in English
The salary range for this position is $182,240.00 - $300,720.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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