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Apple Apple Store Online Readiness Systems Program Manager Ireland, Cork 46158034
04.07.2024
Description
You are the advocate for the Apple Retail customer and represent the voice of Apple Store Online to the various teams we partner with. Working closely with Worldwide and Regional technical, operational and business teams, to ensure accurate and timely system updates and recommend and implement strategies to meet business goals. This role entails change management of financial offerings, readiness management of regional or global Online promotions, consultation on new store features and functionality, and ensuring Online store readiness for future capital projects releases and new product introductions.• Flawlessly manage and lead regional New Product Introductions, Promotions and Financing launch execution and post-launch support. • Drive systems execution and setup, configuring offer table management• Identify opportunities for efficiency improvements and drive solutions working with the cross-functional WW and Regional teams • Analyze the root cause of issues, drive resolution and implement process improvements• Continuously drive improvements in process, tools, systems with the team to achieve scalability, simplification and accuracy with composure under high pressure• Functional/Technical Skills, Problem Solving, Decision Quality: Ability to make quick, quality decisions with the supporting ability to create contingency plans. Very strong attention to detail• Process Management: ability to map out existing process gaps and recommend future paths to streamline
Minimum Qualifications
- Experience in a fast-paced environment with exposure to e-commerce, order fulfilment operations or Business systems.
- Track record of coordinating and driving projects in a multi-channel environment.
Preferred Qualifications
- Good project management and operational experience with a technical proficiency
- Ability to quickly understand and use business systems
- Exceptional written and verbal communication skills.
- A fast learner who can quickly apply and adapt knowledge in varying fast paced situations.
- Demonstrated success thriving in an ambiguous environment
- Operationally inclined with very strong attention to detail and technical curiosity
- Analyze business problems to be solved with automated systems.
- Experience influencing a diverse group of people across multiple locations.
- Degree or equivalent experience in Business management or related field preferred, post-graduate work desirable
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