Honeywell Software Engineer II 

United States, North Carolina, Raleigh 

460310024

As a Tier 3 System Support Engineer here at Honeywell, you will be accountable for providing advanced technical Support and troubleshooting for complex system issues. You will play a critical role in ensuring the smooth operation of our systems and providing exceptional Support to our customers.

You will report directly to our Tier 3 Support Manager, and you will work out of our Raleigh, NC location. This role is eligible for hybrid work mode, except for the first 90 days.

In this role, you will impact the success and reliability of our systems by resolving complex technical issues and providing top-tier Support to our customers. Your expertise and problem-solving skills will be vital in maintaining the performance and functionality of our systems.

Key Responsibilities

• Provide advanced technical support and troubleshooting for complex system issues
• Work with cross-functional teams to resolve customer issues and ensure customer satisfaction
• Analyze system logs and data to identify root causes of issues and implement appropriate solutions
• Perform product sustaining and cybersecurity readiness
• Stay up to date with the latest technologies and industry trends to continuously improve technical skills

YOU MUST HAVE

• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong knowledge of operating systems, networking, and troubleshooting methodologies
• Excellent problem-solving and communication skills
• Strong programming skills with knowledge of C#, C++, JAVA, JAVA Script, Python, PowerShell, and PL/SQL programming languages.

WE VALUE

• Minimum of 1 year of experience in technical Support or system administration
• Experience with cloud technologies and virtualization
• Knowledge of cybersecurity best practices
• Ability to work effectively in a fast-paced and dynamic environment
• Strong database skills to troubleshoot and optimize database performance

• JOB ID: HRD258205
• Category: Engineering
• Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
• Exempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.