Philips Zone Service Lead - Digital Pathology 

United States 

459245258

Zone Service Lead - Digital Pathology
Job Description

Zone Service Lead

The Zone Service Lead is responsible for day-to-day service operations with a specific region within North America. As a leader within Digital Computational Pathology (DCP), you will drive growth within the NAM region with a focus on the customer experience and delivering efficient and exceptional service.

Your role:

• Ensuring our customers get a great and collaborative experience working together with Philips throughout the lifecycle of our partnership.
• Facilitating an environment for your team of experts and project managers that that is positive, innovative and customer focused and encourages them to grow and thrive.
• Ensuring the projects in your area of responsibility get delivered on time, on budget, while ensuring customer success at the end of the project.
• After the successful delivery of our Digital Pathology solution the customer gets a smooth transition to service and world class incident management experience.
• You must be able to travel up to 70%

You're the right fit if:

• You’ve acquired 3+ years of experience in leading/managing a cross functional team within healthcare IT service business.
• Your skills include strong project management skills, with the ability to manage multiple initiatives and prioritiessimultaneously.As well as you have the proven ability to influence and deliver through others and in a complex, global organization.
• You have a bachelor’s degree in business, marketing, health science, engineering, or equivalent experience or a very strong equivalent track record.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You have outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.

How we work together

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $76,000 to $131,000

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $80,000 to $138,000

The pay range for this position in AK, DE, MD, NY, RI, or WA is $84,000 to $144,000

The pay range for this position in CA, CT, DC, MA, or NJ is $98,000 to $157,000

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.