Salesforce Director/Senior Director - Product Strategy Communications Cloud 

United States, California, San Francisco 

454446020

Job Category

Job Details

This pivotal leadership position relies on your deep industry expertise to influence our roadmap, support our growth ambitions, and work directly with customers to ensure their success. You will help customers understand our roadmap and evolve their own deployments to take advantage of new capabilities from Core. You will also play a role in driving pipeline growth for Communications Cloud in collaboration with our Marketing, Sales & Partner teams. Lastly, you will help influence our roadmap leveraging both your deep industry knowledge and the needs of our customers.
Desired Qualifications & Experience:

• Extensive Industry & Functional Experience: 12+ years of progressive experience in product strategy, product management, solutionsmanagement/development,industry marketing, or go-to-market leadership. Crucially, a significant portion of this experience (7+ years) must be directly within or serving the Communications industry with a deep understanding of its value chain, business processes, market structures, and regulatory environments.
• Enterprise SaaS Expertise: Proven success in defining, developing, and bringing B2B enterprise software / SaaS solutions (e.g., CRM, CIS, EAM, MDM, FSM, DERMS platforms) to market.
• Strategic & Analytical Acumen: Strong ability to think strategically, analyze complex market dynamics, and translate insights into actionable product and GTM strategies. Excellent organizational and analytical skills
• Leadership & Influence: Demonstrated experience leading and working with international, cross-functional teams, often in a matrixed environment. Ability to influence and align senior stakeholders.
• Communication Excellence: Exceptional written, verbal, and presentation skills, including experience in high-level business discussions with C-suite executives.
• Dynamic Environment Aptitude: High energy, passion for the role, and proven effectiveness in fast-paced, dynamic (startup-like) environments.
• Customer-Obsessed: Deep empathy for customers, with a strong ability to understand their needs and advocate for their success.
• Collaboration & Teamwork: A natural collaborator who can build strong relationships across the organization.

Education: Bachelor’s degree in Business, Marketing, Engineering, Computer Science, Environmental Science, or a related field. MBA preferred.
Travel: Ability to travel domestically and internationally as needed (e.g., 30-50% or as per business requirements).

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Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.