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Elastic Sr Business Systems Analyst CPQ 
United States 
453988886

19.11.2024

What You Will Be Doing

  • You are technically proficient in Salesforce CPQ features and functionality
  • Craft functional requirements for projects, and assist with feature design, requirements gathering, documentation, and end-user testing for projects and feature requests; you translate sophisticated technical processes into the language of your business users
  • Bring a design-centered approach to your partnerships with sales, operations, pricing, deal desk, and finance to optimize our CPQ implementation, plan for maintenance, and define enhancements.
  • Maintain a comprehensive view of all business system processes and users, to understand the functional impacts of configuration, process, workflow, and reporting
  • Explain sophisticated systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written, and visual presentations
  • Experience in creating/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases, and enablement plans as needed for the engagement
  • Validate software quality and conformance to specifications and business requirements through unit-functional testing, and assist in identifying and solving the root cause of defects in the system
  • Prepare presentations and documentation of existing and future technical processes
  • Find opportunities and communicate proactively with partners on projects and feature requests, and you make recommendations that support company themes and team goals
  • Participate and assist in key IT projects and ad-hoc projects; you update BSAs on related work that affects other areas of the business; you collaborate on cross-team initiatives

What You Bring

  • 5+ years of experience in Business Systems Analysis and Design with Salesforce solution
  • 3+ years of experience with Salesforce CPQ (Steelbrick).
  • Experience designing and supporting large-scale, technically complex solutions on Salesforce and associated ecosystem
  • Hands-on experience with CPQ functionality including Approval Rules, Product setup, Product Options, Product configuration & rules, Pricing, Discounting, and Quote templates.
  • Experience in developing business processes and requirements for integrating CPQ with boundary systems (e.g. NetSuite)
  • Deep understanding of the overall Salesforce ecosystem
  • You have a deep understanding of software testing with knowledge of building test plans and executing them in the functional, and user acceptance test cycles.

Bonus Points

  • Deep understanding of CPQ and Quote-to-Cash processes.
  • Understanding of Opportunity Management & Order Management processes.
  • Familiarity with the cloud infrastructure space (AWS, GCP, Azure, etc) and/or experience configuring products that have multiple levers and drivers of their final price.
  • Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
  • You have the desire to learn and apply new technologies
  • You have good interpersonal skills and are a collaborator within your own team and beyond
  • Attention to detail and work ethic for dealing with a variety of data structure and data integrity issues
  • Deep experience and expertise in translating business requirements and processes into low-friction automation and high-impact systems
  • Passion for exceptional documentation including diagrams, standards, and project papers

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws; view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$94,300—$149,200 USD

$113,300—$179,200 USD