IBM DC Shift Manager 

India, Haryana, Gurugram District 

452345639

• Provide 24*7 support at client site and coordination with client to manage any DC related Issues.
• Hand-On Experience in O&M of large physical infrastructure components of a large Data Centre.
• Experience in operation and Maintenance of civil, electrical, HVAC, LAN, Safety and Security system components for a large-scale Data Centre.
• Experience in Operation and Maintenance of DC integrated Building Management System.
• Experience in Green DC physical infrastructure design, implementation and operation and maintenance.
• SLA & Escalation management.
• Ensuring periodic maintenance of systems.
• Responsible for coordinating with vendor & Client team for any part replacement/movement.
• Coordinating with vendor to Restore failure hardware part in bare minimal time with expertise and understand production setup criticality and Severity level of tickets.
• Ensure compliance with data centre standards, policies, and processes via the defined change control process.
• Ready to work on 24×7 support for upgradation, Maintenance, Vendor management and coordination.
• Coordinate with multiple domain owners for technical resolution.

Required Technical and Professional Expertise

• Candidate should have good hands-On Experience in O&M of large physical infrastructure components of a large Tier-3/4 Data Centre.
• He should have hands on experience on operation and Maintenance of civil, electrical, HVAC, LAN, Safety and Security system components.
• Should be technically sound and have hands on experience in trouble shooting of Tier-3 Data Center Non-IT equipment’s relates issues.
• Should have hands on experience in of Building Maintenance Systems and Physical Security Systems.
• Experience in maintaining the availability, integrity, and confidentiality of the information and to maintain its authenticity, control and utility of the relevant data
• Working knowledge to support all the necessary procedures related to security approval, accreditation, certification, etc.

Preferred Technical and Professional Expertise

• More than 6 years’ experience with at least 2 years’ experience in Data Centre operation.
  • More than 8 years’ experience with at least 4 years’ experience in Data Centre operation and maintenance.
• Should be technically sound and have hands on experience in trouble shooting.
• Experience in operation and Maintenance of civil, electrical, HVAC, LAN, Safety and Security system components for a large-scale Data Centre
• Should have good interpersonal skills to handle vendors and junior staff and should be able to multi task.