Deliverhighest level of customer support by answering inbound calls and emails, ontechnical support and roadside assistance related inquiry in a 7*24*365environment
Educate our owners so they haveoptimal confidence in the operation of their vehicle
Provide workable technicalsolutions in a professional manner, exceed customer expectation, ensure everyaspect of ownership is a true pleasure
Communicate or escalate owner'sconcern to relevant parties for further follow up whenever necessary
Accurately record issues anddata into CRM/ Vehicle Support Systems
What You’ll Bring
Requirements
Min. 2years Technical Support/ call center experience in automotive industry ispreferable
Flexible, proactive, attentionto details, eager to contribute with strong common sense
Organize, sense of priority,adapt to work in a high pressure and fast pacing environment