JPMorgan Product UX Researcher - Analytics Solutions Manager 

India, Telangana, Hyderabad 

450806065

As aAnalytics Solutions Manager

Job responsibilities

• Collaborate with product and technical teams to create product research artifacts.
• Partner with product teams to analyze customer data and improve experiences.
• Develop business requirements, use cases, and product requirements.
• Establish and maintain user-centric research processes, including market analysis and usability testing.
• Represent customer needs throughout the software development lifecycle.
• Identify and test customer usage hypotheses using qualitative and quantitative methods.
• Evaluate design proposals with customer interviews, usability testing, and A/B testing.

Required qualifications, capabilities, and skills

• Minimum 6 years of experience in user research or usability testing.
• Hands on expertise in web-based application testing and analysis.
• Master’s degree in usability research or HCI
• Portfolio showcasing user-centered expertise and analysis documentation.
• Excellent verbal, presentation, and interpersonal skills.
• Strong written communication abilities.

Preferred qualifications, capabilities, and skills

• PhD in usability research, HCI, or a related field.
• Experience collaborating with teams and Product Managers to identify user needs.
• Expertise in behavioral analytics tools like Heap, Pendo, or Adobe Analytics.
• Proficiency in web application design, including information architecture and usability principles.