Microsoft Senior UX Researcher 

India, Telangana, Hyderabad 

166076840

Required Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR equivalent experience.
• 4+ years of experience conducting product design research.
• 4+ experience applying a wide variety of design research methodologies including, but not limited to: usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews, and surveys.
• 4+ years experience driving User Experience outcomes in product through deep collaboration with product teams.
• Experience managing own projects and research plans.
• Experience with UI design best practices and agile software development.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • OR equivalent experience.
• 3+ years relevant domain experience within technology sector.
• 3+ years experience in research methods impacting both product direction and detailed experience design.

The ideal candidate will have experience in conducting research in a complex technology domain and a passion for understanding needs of users across a wide range of technical abilities.  A big part of this role will be helping change organizational culture – ideal candidates will be energized and find meaning in mentoring and achieving impact through others.

• Work closely with multidisciplinary product teams to identify high-impact opportunities for User Research in the rapidly growing enterprise cloud and retail AI spaces and translating those opportunities into a comprehensive UX research program.
• Conduct a mixture of qualitative and quantitative research activities to inform product design in a consumer environment.
• Communicate your insights in a clear, concise, and visual (when appropriate) manner to key stakeholders and drive meaningful action based on those insights.
• Scale your impact through research coaching, enablement, and evangelizing best practice.
• Contribute to evolution of standards for enterprise user research practice in partnership with other Microsoft researchers.