JPMorgan Vendor Management - Associate 

India, Maharashtra, Mumbai 

449390766

As a Vendor Management Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the day-to-day oversight and operational management of third party partners/vendors by closely collaborating with internal and external parties.

Job Responsibilities:

• Partner with internal stakeholders (Tech & Digital), Sourcing, Legal, and external supplier partners to rationalize demand, strategize plans, consult tech partners, negotiate deals, and execute competitive bidding events.
• Facilitate the executive spend approval processes.
• Manage the competitive RFP process and Contract Lifecycle across the technology space in partnership with Sourcing.
• Interact regularly with partners and vendors to ensure service quality, system response, and other obligations are met, with responsibility for third-party risk oversight, including maintenance of procedures and enforcement of policies and contractual agreements.
• Manage vendor KPIs effectively, including Financial, Risk, Relationship, and Performance metrics.
• Build strong partnerships with internal partners and demonstrate subject matter expertise in supplier engagement-related matters.
• Ensure compliance with all defined policies and procedures, meeting all reporting and documentation standards.
• Enforce governance models for vendors and facilitate all relevant governance reporting and activities.
• Establish and oversee vendor financial management processes to support budget forecasting, vendor billing, and tracking of costs.
• Mediate and resolve escalated problems and contractual disputes with vendors and business stakeholders.
• Drive continuous improvement for Vendor engagement processes.

Required qualifications, capabilities, and skills:

• Demonstrate excellent relationship management, organizational and time management skills, and the ability to partner with internal stakeholders and external vendors to prioritize and deliver initiatives
• Ability to obsess about the overall customer experience and provide a world class vendor management service.
• Exemplary negotiation skills with attention to scope, cost management and contractual language.
• Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs.
• Be a strong decision-maker and problem-solver with attention to detail and excellent logical thinking skills to understand and analyze business processes, identify risks, and propose solutions
• Be results-oriented, resourceful, and a go-getter who adapts quickly to changing environments and needs and proactively bring ideas to the table to drive efficiencies and engagement
• Promote a strong controls environment, adhere to risk/control, procedure, and process expectations, while appropriately delivering what’s best for the customer
• Be a team player with strong collaboration skills, passionate about moving the business forward and supporting our teams and partners as needed
• Minimum 10 years of work experience, primarily in Technology Sourcing, Vendor Management.
• MBA or equivalent degree
• Strong competencies in use of MS Office packages (e.g., Excel, PowerPoint)

Preferred qualifications, capabilities, and skills:

• Working with clients and Project management experience would be beneficial
• Experience with third party risk oversight (preferred)
• Strong at Multi-Tasking and time management discipline
• Strong understanding of banking and departmental procedures, functions, and activities