Philips Full Time - Field Engineer Program Service June 

United States 

448029197

Full Time - Field Engineer Program, Field Service Engineer - June 2025

Your role

You will be trained to:

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
• Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
• Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if

• You have recently completed or are an upcoming graduate with an Associate Degree in Electronics or Electronics Technology, Biomedical Instrumentation, Mechatronics, or similar
  • (or BSEE/BSEET/BSME/BSMET)
• You’ve acquired previous internship or co-op experience in a diagnostic imaging (field or hospital-based) service environment or in electromechanical industries, preferred
  • Preferred experience in diagnostic x-ray/cardiovascular/cath labs/imaged guided therapy equipment., or similar in a regulated industry

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
• Must be willing to relocate within the Service Zone upon promotion to Field Service Engineer 1 (Grade 35) after the successful completion of your first year of training. Candidate will be eligible for up to a 10K relocation bonus upon promotion reassignment, subject to other applicable factors.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)
  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment

How we work together

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The hourly pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, VI, and WV is $22.00 to $27.00, plus overtime eligible.

The hourly pay range for this position in AL, CO, DE, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, and WY is $23.00 to $28.00, plus overtime eligible.

The hourly pay range for this position in AK, MD, NY, RI, and WA is $24.00 to $29.00, plus overtime eligible.

The hourly pay range for this position in CA, CT, Washington D.C., MA, and NJ is $25.00 to $31.00, plus overtime eligible.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside inwithin commuting distance to posted zones.