Job SummaryReporting to thetherole is responsible for administering and maintaining the organization’s information systems to ensure that they function reliably and by user needs.
What a typical day looks like:
- Support the IT system development projects team for the business.
- Analyze, design, code, and test new systems and system enhancements according to the deliverables of the IT projects.
- Working with the users to enable you to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
- Communicate with system users and investigate, troubleshoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
- Independently provide day-to-day support for the EPM Application during PST hours in the areas of Planning, Consolidation, Month-End close, and Account Reconciliation.
- Act as the primary point of contact for corporate users regarding support queries during working hours, ensuring effective communication and prompt resolution of issues.
- Perform necessary changes in the Production environment to master data as part of monthly updates from the business team before the start of the month-end process.
- Focus on QA for critical solutions or enhancements being deployed into the Production environment to ensure high-quality outcomes.
- Interact with corporate users to address their concerns, build confidence in support services, and enhance user satisfaction.
- Work closely with GBS team members to ensure a smooth handover process before and after working hours.
The experience we’re looking to add to our team:
- BA/BS or equivalent work experience.
- Fluent English skills.
- Experience working as a systems analyst with EPM (ex., OneStream)
- Finance Functional background.
- Experience in Products like BPC or Hyperion.
- Familiarity with ETL, SSIS, and PL/SQL is an added advantage but is not mandatory.
- Strong communications skills.
What you’ll receive for the great work you provide:
- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund.
- Life Insurance