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JPMorgan Associate JP Morgan Private Client – Field Incentive Support 
United States, New York, New York 
446371757

09.09.2025

As a Field Incentive Support Associate within the Private Client Relationship Management team, you will oversee and execute our incentive plans from start to finish. You will play a crucial role in reinforcing our business strategy and encouraging the desired behaviors in Relationship Managers through our incentive program. Your work in incentive compensation is vital for recruiting, motivating, and retaining top talent. In this high-impact position, you will engage with employees at various levels on a wide range of topics and issues, whether complex, sensitive, or routine. Your attention to detail, accuracy, and commitment to maintaining high-quality standards and data integrity will be essential.

Job Responsibilities

  • Manage and process scorecard and net flow performance inquiries, exceptions, and error corrections
  • Communicate request results/feedback to appropriate stakeholders efficiently and succinctly
  • Identify and take ownership of micro-level system/process breaks and escalate macro-level issues to appropriate stakeholders for prompt resolution
  • Analyze existing processes and inquiries to make recommendations to peers and management team of continuous improvement opportunities
  • Collaborate with business partners from other teams and functions across J.P. Morgan to improve processes, policies, and client experiences
  • Summarize and share qualitative feedback from the field; provide accurate/timely quantitative metrics regarding request volume, SLAs, and compensation impacts
  • Lead and/or actively participate in special programs and projects aligned to key priorities

Required Qualifications, Skills, and Capabilities:

  • Experienced – Should have 3+years of experience in financial services and background in Finance, Compensation, and/or HR
  • Knowledgeable – Should have or acquire a strong understanding of PC product and services, and fundamental business drivers of our business.
  • Client Focused – Able to work directly with field managers and Relationship Managers to gather feedback, resolve issues, manage expectations, and deliver solutions on important
  • Organized – Able to balance multiple priorities with varying urgency and importance; has a strong attention to detail and approaches situations with a risk and controls mindset
  • Curious – Demonstrates intellectual curiosity and honesty – seek out the truth and ground decisions in the facts; genuinely interested in leaving each opportunity is a better place than it is today.