Bank Of America Market Support Analyst- OTC Derivatives Confirmations 

United States, North Carolina, Charlotte 

445283067

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Responsibilities:

• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Improves and simplifies the client experience, reducing manual touchpoints
• Supports the implementation of new processes to improve the overall business operating model
• Identifies and flags potential risks in a timely manner
• Ensuring timely and accurate drafting of confirmations to our Global Markets clients.
• Liaising with internal stakeholders and external clients to resolve confirmations queries.
• Coordinating with global teams on escalation to ensure BofA risk is mitigated.
• Active involvement with our Change team to drive forward process enhancement initiatives.
• Active involvement with our Technology and support teams in response to incidents.
• Production and review of daily KRIs and KPIs.
• Driving performance improvements in risk and performance metrics
• Effective assessment and interpretation of industry led changes that will impact the Confirmations process.
• Liaison with our risk and compliance partners
• Challenging the team’s processes and generating ideas to improve how we do things

Required Skills:

-Minimum 1 year analytical skills including data reconciliation and interpretation

• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively

• Strong communication skills - ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization, building strong relationships with both internal and external clients

• Holds self and others accountable for high performance standards

• Logical approach to problem solving and a hunger for process improvement

• Excellent attention to detail and accuracy

• Good sense of judgement, knows when to escalate and how to manage senior management expectations

• Thrives in a team based environment working toward common goals

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

1st shift (United States of America)