PayPal Sr Mgr People Strategy Product & Ops 

France, Auvergne-Rhône-Alpes 

445231016

people strategy, operational effectiveness, and technology enablement.

Job Description:

In this role, you’ll own and evolve the roadmap for core HR platforms (e.g., Workday, ServiceNow, internal tools), lead planning and governance processes, and coordinate cross-functional operating rhythms to ensure initiatives are scalable, people-centered, and outcome-driven. By applying product thinking, data insights, and process optimization, you’ll partner closely with COEs, PBPs, and Enterprise Technology to deliver frictionless, high-impact solutions that enhance the employee experience and enable People & Places to operate at scale.

Product Strategy & Technology Enablement

• Own the vision, roadmap, and lifecycle for core HR platforms and digital tools, aligned with business and people priorities.
• Act as a product owner for one or more experiences (e.g., onboarding, performance, career development), shaping backlog, requirements, and release planning.
• Lead the intake and evaluation process for new tech and enhancement requests; ensure clear prioritization and governance.
• Partner with UX, People Analytics, and Tech to incorporate user insights, monitor adoption, and drive continuous improvement.
• Conduct quarterly roadmap refreshes and alignment sessions with COEs, PBPs, and ETX to ensure responsiveness to changing business needs.
• Track and report on ROI and performance of people technologies and digital products.

Strategic Operations, Transformation & Program Management

• Drive strategic alignment across People & Places by coordinating planning, prioritization, and execution of enterprise-wide initiatives and transformations.
• Serve as a key thought partner to senior HR leaders, helping shape strategic direction and ensure seamless operational delivery.
• Lead high-impact programs, including HR technology implementations and process redesign efforts, with a focus on scalability, integration, and business value.
• Facilitate cross-functional collaboration across COEs, PBPs, IT, Finance, and Legal to ensure cohesive and aligned solutions.
• Translate complex transformation initiatives into actionable plans and clear messaging for employees and stakeholders.
• Partner with Change Management and Comms to deliver toolkits, rollout plans, and engagement strategies that drive adoption and readiness.
• Define and track success metrics to evaluate impact, surface insights, and continuously improve delivery and performance.

Process Optimization & Experience Design

• Identify and eliminate inefficiencies in HR processes by applying automation, simplification, and digital-first thinking.
• Lead discovery sessions with COEs, PBPs, and employees to surface pain points and define experience improvements.
• Use data to inform iteration cycles, define KPIs, and monitor impact on both employee experience and operational performance.
• Build and manage a cycle of continuous improvement through feedback loops, user testing, and cross-functional collaboration.

Executive Content Development, Storytelling & Stakeholder Management

• Develop and deliver high-impact executive communications, aligning strategic goals with business priorities and fostering leadership alignment.
• Create compelling narratives that translate complex HR data and insights into clear, actionable recommendations that guide executive decision-making.
• Use data-driven storytelling to facilitate strategic discussions, ensuring clarity and driving business impact across leadership teams.
• Build strong, trust-based relationships with senior leaders, COEs, and cross-functional teams to ensure alignment and shared ownership of strategic priorities.
• Effectively manage and influence stakeholders at all levels, ensuring that key initiatives are well-communicated, understood, and embraced.
• Lead and inspire cross-functional teams to deliver on strategic initiatives, ensuring high-quality execution and stakeholder buy-in.

Qualifications

• 8+ years of experience in HR operations, business strategy, technology enablement, or product management within a complex, global organization.
• Proven track record of leading cross-functional teams , driving strategic initiatives, and managing high-impact HR technology projects.
• Strong expertise in core HR platforms (e.g., Workday, ServiceNow , or similar systems), with experience owning product roadmaps and delivering scalable, people-centered solutions.
• Exceptional communication skills, with the ability to craft clear, data-driven narratives for executive audiences and effectively influence stakeholders at all levels.
• Strategic thinker with a hands-on approach to execution—able to balance long-term vision with tactical delivery.
• Experience in process optimization , driving operational excellence, and leveraging data to inform decision-making and continuous improvement.
• Strong project management skills, with expertise in leading enterprise-wide initiatives and managing complex, cross-functional programs.
• Ability to thrive in ambiguous environments , manage competing priorities, and deliver results in a fast-paced, dynamic setting.
• Bachelor’s degree in HR, Business Administration, Technology, or a related field; advanced degree or certifications (e.g., PMP , Six Sigma ) preferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

Our Benefits:

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