Airbnb Senior Staff Software Engineer Users 

United States 

442743597

The Community you will join

Our work includes but is not limited to:

• User platform - building a User entity platform that enables every team on Airbnb to create exceptional user experiences. This includes consolidating user data across Airbnb into a single source of truth, building an end-to-end system from data model to the interface layers, and maintaining a cohesive lifecycle that encapsulates the user journey on Airbnb.
• User identity - establishing the user identity workflows, policies, and account management to ensure every user account is verified and protected. Today there are multiple ways of creating and deactivating accounts, and account management is not personalized based on the types of users. Our goal is to set up the right account structures and relationships that support a vast variety of user types and to unify the account creation and management.
• User profile - building a comprehensive and rich understanding of our users that matches guests with the perfect hosts and homes. We want to truly understand our users and personalize their experiences based on their needs.
• User reputation - creating a hospitality system that helps Airbnb and hosts to deliver the magical stays. This requires collecting the right quality signals from users and synthesizing quality signals including reviews, customer service tickets, and others to form an accurate understanding of user reputation.

A typical day

• Work with cross functional partners (product managers, legal etc) to design and deliver high-quality products.
• Create paved paths and best practices for the User entity platform and drive alignments and adoptions across the company
• Lead efforts to architect, prototype, build and launch solutions for serving user product flows and user data.
• Provide critical input in team roadmap and technical direction.
• Influence and collaborate with stakeholders to adopt team goals and roadmaps.
• Build efficient and backend solutions that are reliable, performant and scalable.
• Mentor engineers both within and outside of the team

Your Expertise

• 12+ years of full-time work experience in software engineering, information technology, or related domains.
• Experience with designing and building large scale production systems or features.
• Technical leadership: hands on experience leading project teams, setting technical direction and strategy, prototyping to iterate ideas, and working cross functionally with Product and Data Science teams
• Strong communication and collaboration skills. Examples of working across teams and organizations on technical initiatives.
• Willing to work across the full stack to address technical challenges anywhere in the system.
• Experience with working in a cross-functional team that touches many of the core systems and user flows at Airbnb.
• Experience with service oriented architecture.
• Proficiency in one or more backend server languages (Ruby/Java/Kotlin), and expertise in popular storage systems such as relational databases, noSQL and caching.
• Breadth of knowledge in identity and users domain is a plus