A drive for results is essential to the role's success and high proficiency to work within a lively and consistently changing environment under your initiative.
This role will focus on supporting our extension into Brand/B2C seller categories and verticals based on scaling needs.
What you will accomplish:
- Be the primary point of contact of support for sellers to adopt Promoted listings products over a 12-week rotation period
- Develop a trusted adviser relationship with key customers, partners and CVC leaders
- Communicate the progress of monthly/quarterly initiatives to internal and external partners
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible for working with the Business unit to onboard and integrate new clients and developing existing client relationships
What you will bring:
- Proficiency in English and Spanish language is required, and another language will be seen as an advantage
- Commercially focused and have a strong track record of achieving and surpassing targets
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to prioritize multiple projects at a time while paying strict attention to detail
- Natural relationship builder with integrity, reliability and maturity
- Critical thinking and problem-solving skills
- Excellent time and project management skills. You’re always looking to improve inefficient processes
- Strong experience within a customer service, commercial background, client relationship management environment or university degree plus three years’ experience
eBay Benefits
- Yearly Bonus Plan
- 5% Language Differential
- 25 days Holidays
- Educational Assistance
- Healthcare Plan & Life Assurance
- Pension Plan
- Discounted on-site Canteen
- Free on-site Gym
- Sabbatical every 5 years…. plus lots more!!
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