Wells Fargo Quality Assurance Analyst 

United States, North Carolina, Charlotte 

440970778

In this role, you will:

• Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations
• Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
• Identify risks and problem areas and recommend improvements
• Research risks and develop solutions for problems identified
• Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations
• Evaluate staff knowledge and compliance with governing policies, procedures and regulations
• Provide support for exam management activities and any other initiatives as needed
• Mentor less experienced staff and assist with their development
• Consult with leadership related to results of assessment
• Communicate overall process or transaction quality
• Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

• 2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to analyze and manage large volumes of data as well as perform data validations
• Intermediate to advanced Microsoft Excel skills
• Experience monitoringquality/production/operationalperformance
• Experience working with software vendors
• Sound analytical skills with high attention to detail and accuracy
• Ability to work on multiple projects and manage workload to meet deadlines
• Demonstrated accountability by taking ownership of responsibilities, decisions, and actions.
• Ability to communicate effectively, in both written and verbal formats
• Quality assurance or control experience
• Knowledge of systems such as Blast, Credit Bridge Technical Workflow, Loan IQ, FileNet, FRED, nCino, GSS, ICMP.
• Ability to facilitate meetings or present information to an audience

Job Expectations:

• This position offers a hybrid work schedule
• Ability to work additional hours as needed

Primary Posting Location:

• 1525 W WT Harris Blvd., Charlotte, North Carolina

Additional Posting Location:

• Phoenix or Chandler, AZ