3-4 years of Helpdesk or Deskside support experience - a must
Hardware and troubleshooting skills - a must
Familiarity with Cisco Meraki -Preferred
Familiarity with MDM / EDR solutions and other cyber security systems
Experience in a global company - preferred, but not required
Strong customer relations experience
Experience with maintaining a network computing environment, delegating tasks and responsibilities to co-workers, and maintaining the timely completion of tasks
Knowledge of Microsoft Windows 10 and Mac OS
Google workplace and Office 365 admin experience
Ability to support over the regular work hours
Excellent English communication skills, with the ability to explain technical terminology to non-technical end users
Be familiar with and passionate about the startup ecosystem
Excited about MINDSPACE, you are ready to live, eat and breathe MINDSPACE, spreading the love to everyone you encounter