Citi Group Digital Product Management Group Manager 

United States, Texas, Irving 

44070517

Responsibilities:

• Accountable for end-to-end implementation of personalization experiences – this includes ideation, designing the end-to-end customer journey, gathering and grooming requirements, securing stakeholder buy in and Governance approvals, conducting post-release analysis

• Lead a team of Product Managers and engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products

• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform that is scalable, reusable and efficient

• Engage with businesses and shape business and product requirements into platform requirements while maintaining synergy with technology, operations and risk partners.

• Define and track scorecard KPI's for data driven decisions to features and strategy.

• Own the overall platform business plans and roadmaps. Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company.

• Drive product development for new initiatives

• Make appropriate tradeoffs to optimize time-to-market

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• 10+ years of experience in Product Management

• 5+ years leading and managing teams

• Experience with end-to-end implementation of personalization experiences – this includes ideation, designing the end-to-end customer journey, gathering and grooming requirements, securing stakeholder buy in and Governance approvals, conducting post-release analysis

• Excellent product and platform instincts and communication skills coupled with a passion for business, technology while delivering a world-class customer experience

• Demonstrated track record managing all aspects of a successful software or technology product or platform throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition

• Experience shaping business strategy for technical products or services

• Data-driven analytical skills and be able to operate and thrive with partial information and ambiguity and have a track record of building successful teams

• Ability to think strategically but stay on top of tactical executions

• Capacity to develop and maintain comprehensive set of business plans and financial models

• Ability to succeed in a cross-matrixed organization that relies on building support in other groups

• Capacity to adapt to shifting goals and activities and manage multiple activities in parallel

• Self-starter with the ability to define goals and strategies with minimal management oversight

Bachelor’s/University degree

Master’s degree preferred

Anticipated Posting Close Date:

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