Serve as a valued Business Partner to the Sales teams in supporting customer requests and helping to minimize complexity for both Sales and the customer.
Target delivery of final outcomes with a focus on execution.
Mitigate any over-complicated processes with simple and efficient solutions (and recommend/drive process improvement moving forward).
Build long-term business relationships with Sales teams and support business to focus beyond maximizing short-term revenue achievement.
DEAL STRUCTURING
Advise the Account Executives on the standards for pricing, revenue recognition, compliance, contracting topics, other applicable SAP guidelines and policies, and providing information when requested, plus, reviewing and commenting on deal structures.
Analyze the historical situation with customers, be capable of providing a preview of the potential pitfalls and issues for every particular business case, timely communication and follow up with the sales organization about any new facts or potential topics that may potentially affect the deal and/or contract with the Customer.
Proactively include and orchestrate the best resources from various teams to shape and review deals.
Guide colleagues through the various internal processes and try to minimize touchpoints wherever possible (in conjunction with the CBP for Services).
Advise the Account Executives on possible pre-approved changes to the specific contractual clauses.
DEAL APPROVAL
Guide the Account Executives on DoA and approval processes.
Check the completeness and accuracy of, and approve, respective CPQ quotations.
Ensure that deals are approved in the proper manner and timeline according to internal deal approval processes and procedures.
Take decisions and ownership for the deals assigned to you.
CONTRACT DRAFTING
Create and ensure that the terms and conditions within our contracting documents (order forms, termination agreements, etc.) are in accordance with the approved CPQ quotation.
Secure the approval of contract terms per DoA and release the contract to Account Executives.
Engage the Field Legal team for second-level support for deep redlining.
Ensure the contract is signed by relevant authorized signatories on SAP’s side.
Ensure there are no contract alterations after the return of the contract from the Customer.
OTHERS
Provide second-level support to Order-to-Invoice and Cash Collection Teams.
WORK EXPERIENCE
At least 1 year experience with Software Licensing or Deal Support is preferred.
Working experience within a shared service center environment is preferred.
Experience with SAP systems is preferred.
AND QUALIFICATIONS
Bachelor´s degree in Accounting/Finance/Law or related business background is an advantage but not mandatory
Excellent communication skill is a must.
Team player
Extremely detail-oriented, organized and with strong follow-up skills
Ability to multitask, prioritize and solve problems with little direct supervision
Good command of MS Office (Excel, Word, and Outlook)
Fluency in English and Japanese is required.
This position can be fulfilled in Manila and Dalian location.