Your role:
- Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
- Drives transformational changes in service operations by leading high-impact projects that address complex operational challenges and deliver significant improvements in efficiency and effectiveness.
- Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements.
- Supports strategic account planning by contributing service insights and identifying new opportunities to expand service offerings or enhance the customer experience.
- Leads post-project reviews and lessons learned sessions, integrating feedback into future service delivery models and project frameworks.
You're the right fit if:
- You’ve acquired 2+ years of experience in medical device service operations or biomedical engineering
- Your skills include experience working with or supporting Integrated Delivery Networks (IDNs) or large healthcare systems.
- You have a Bachelor's OR Minimum 1+ years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
- You’ve demonstrated experience managing cross-functional projects involving multiple stakeholders and departments.
How we work together
This is a field based role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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The pay range for this position in (New York) is $98,000 to $157,000
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Westchester County, NY