Core responsibilities include:
Provide deep subject matter expertise on commercial and residential real estate properties.
Direct and oversee a team of external real estate Asset Managers for assets held within Fiduciary accounts to ensure best-in-class client service.
Provide fiduciary oversight and approvals for activities related to client’s real estate holdings to ensure clients’ best interests are top priority and asset enhancement activity is ongoing.
Trouble shoot and facilitate efficient problem-solving on issues related to client service and real property assets.
Facilitate communication with the client team and clients on material changes impacting asset performance.
Collaborate with client facing teams and internal business groups to educate the field on specialty asset management capabilities, and support business development activities.
Adhere to compliance and regulatory processes and procedures.
Support and/or lead ad-hoc projects and initiatives.
Required qualifications:
5+ years hands on experience working with fiduciary accounts and commercial real estate.
Excellent communication skills, both written and oral
Demonstrated passion for delivering exceptional client service
Ability to develop and maintain collaborative relationships both internally and with external clients
Skilled in multi-tasking and managing priorities effectively
Ability to identify and escalate issues
Team Player
Ability to adapt to a rapidly changing and fast paced business and technology environment
Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook.
Desired qualifications:
Knowledge of real estate and investment concepts preferred.
Knowledge and experience working with Fiduciary relationships and OCC regulations
BA/BS degree preferred.
Real Estate credentials (e.g. CCIM).
Skills:
Collaboration
Decision Making
Issue Management
Prioritization
Strategic Thinking
Critical Thinking
Customer and Client Focus
Oral Communications
Project Management
Written Communications
Active Listening
Adaptability
Analytical Thinking
Continuous Improvement
Innovative Thinking
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)משרות נוספות שיכולות לעניין אותך