Developing and expanding our technology framework and bringing operations to a state-of-the art service is part of our DNA.
As Network Operations Engineer you will handle all service requests and incidents that arise for our customer. Specifically, your area of responsibility contains Cisco SDA and Cisco Routing & Switching technology. You will play a meaningful role on their road to excellence in operations. Your analytical skills will help craft the existing processes and give input to new methods and measures. Your daily work is very diverse and there will be a lot of room for you to shape your day.
Our Minimum Qualifications for this Role
BA/BS degree, typically in computer science or similar subject with several years of professional experience in IT.
Linux and automation ( ie Python) experience.
Experience working in a service provider environment and of effectively managing escalation processes.
in German and in English speaking, reading, and writing.
Our Preferred Qualifications for this Role
* CCNA or higher
* Organizational, planning and documentation skills.
* Communication and team work also in a non-technical manner to ensure mutual understanding.
* Ability to structure yourself in a sophisticated environment to serve time constraints.
* Willing to understand new areas of IT development,le
arn new technologies,undertake certifications and training.* Willing to work out of business hours.