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Capital One Senior Director Program Management Bank Modernization United States, Virginia, Arlington 43745142
General Responsibilities
Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment
Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Proactively tackle and independently lead the risk mitigation to solve issues through problem solving, collaboration, and escalation
Clearly communicate and articulate the tasks that need to be completed and risks that are being mitigated and enable accountability.
Spearhead large scaled Program Management/Governance
Design, develop, and manage milestone plans in a complex dynamic environment, revising needs to meet changing requirements
Ensure the initiative is delivered on time and on budget within a challenging environment while simultaneously managing effective organizational change
Communicate program requirements across the organization, to both internal and external stakeholders as needed
Partner cross-functionally with customer and partner groups to provide strategic and tactical thought leadership to effectively delivery against program commitments
Work with cross functional teams and influence others to work toward common goal, regardless of resource and time constraints
Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership
Develop scaled self-service methods of understanding program objective, status, and risks for the broader team and organization
The candidate will:
Exhibit outstanding influencing skills to effectively drive program efforts
Demonstrate a proven track record of excellent program management in a highly regulated environment, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports, extended team members or third party resources
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders to manage, inform and influence outcomes
Have ability to understand, communicate, and manage technical details and dependencies of a program
Basic Qualifications:
Bachelor’s Degree
At least 9 years of Program management experience
At least 7 years of People Management experience
Preferred Qualifications:
Master’s Degree or MBA
10+ years of program management experience
10+ years of people leadership experience
Project Management Professional (PMP), Lean, Agile or Six Sigma certification
5+ years of project management experience leading cross functional programs in risk
3+ years of experience working in the financial services industry
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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