: Operate in a high-velocity environment, make quick, informed decisions, and move swiftly to deliver quality outcomes.
Qualifications
Bachelor's degree in Computer Science or a related field, along with at least 15+ years in the software industry, building scalable and high-performing tech solutions, and a minimum of 5+ years in an executive leadership role.
Deep expertise in observability frameworks and practices, including distributed tracing, logging, and monitoring solutions, to enhance system visibility, detect anomalies, and improve incident response. Experience with industry-leading observability tools such as OpenTelemetry, Prometheus, Grafana and open source solutions.
Proven ability to leverage AI/ML models for proactive incident management, including anomaly detection, root cause analysis, and predictive analytics, to improve system reliability, reduce mean time to resolution (MTTR), and enhance automated recovery processes.
Strong track record of embedding observability and AI-driven insights into development workflows, ensuring engineering teams have real-time visibility into system health, performance bottlenecks, and operational risks to drive continuous improvements in reliability and efficiency.
Demonstrated ability to deliver high-quality SaaS and PaaS products/platforms serving millions of customers and leveraging AI to innovate and transform product experiences and capabilities.
Proven experience partnering with senior engineering and business leaders to influence organizational decisions and build high-performing engineering teams with the ability to lead, influence, and drive significant change across large and distributed development teams.
Proficiency in making informed and swift decisions considering all key stakeholders (employees, customers, shareholders, partners) and evidence of making successful trade-offs between short and long-term product goals.
Extensive experience operating and driving operational excellence and large-scale process improvements through innovative products and instigating behavioral changes.
Understanding and implementing cutting-edge technology using Agile processes, leading to faster innovation, valuable outcomes, reduced risks, and improved operational efficiency.
Experience building products on public cloud platforms such as AWS or Google Cloud, leading data engineering and analytics teams with the ability to use data insights for product refinement.
Demonstrable competency in establishing technology sourcing directions for the product division and providing context for related decisions.
Profound understanding and knowledge of industry-leading technology/solutions, practices, architectures, and emerging technology trends in big data and machine learning.
Proficiency in one or more key technologies, including React, Java, Javascript, and NoSQL, showcasing substantial expertise in front-end and back-end architecture & design.