Microsoft Strategic Account Management - Telecommunications 

Japan, Chiyoda 

43649460

Strategic Account Management providesservice and solution

• 5+ years IT consulting,Account Managementin telecommunication industry, or related work experience.
• English skill is desirable.

• Account Management– Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer business outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
• Customer Engagement– Proactively develops a deep understanding of the customer’s industry priorities and presents Microsoft solutions based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Sales Excellence– Leads and orchestrates extended virtual teams in each area of product set to consistently achieve growth in market share.
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  Industry Knowlege– Proactively builds and maintains a demonstrated knowledge of customers industry, associated business strategy, and key industry partners and solutions. Coordinate with internal industry experts to gather industry knowledge to improve outcomes for the customer.

• Customer and Industry Insights

  • Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
  • Applies expertise in customer businesses. technology platforms, and maturity to build digital technology strategy with the customer that is aligned to business outcomes. Challenges customers’ assumptions with constructive dialogue about their business and technology. Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.