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Salesforce Director- Software Engineering- Performance Engineering 
India, Telangana 
435689926

27.03.2025

Job Category

Software Engineering

Job Details


What you’ll achieve


• Manage deliverables, objectives, priorities, trade offs, risk and performance of the team.
• Delegate effectively, providing context and resources and letting creativity flourish. You know when to stay out of the way, and when to intervene in the best interest of your team and the company.
• Provide technical leadership and career development to the team. Invest in continuous employee development of a highly technical team by mentoring and coaching engineers and technical leads in the team.
• Drive innovation and technical excellence and manage complex technical projects.
• Communicate status, risks, and offer mitigation strategies to ensure on-time delivery and highly performant solutions.
• Partner with product engineering teams to build scalable systems
• Attract, hire and develop top talent.
• Participate in identifying opportunities and improving the processes and culture of the engineering organization in general

Responsibilities:
• Lead a team of talented engineers who like to ship performant code and tackle hard engineering problems to meet the scale for our largest customers.
• Establish the necessary processes to achieve the best possible performance in the product
• Manage complex technical projects and provide roadmap planning.
• Provide improvements that help our infrastructure to be enterprise-ready, leading projects ranging from seed plans to customer-focused enhancements
• Coach, mentor and provide real-time, meaningful, sensitive, and constructive feedback to direct reports
• Grow the team and align project assignments with career development goals and company vision
• Serve as the scrum master and build efficient and healthy teams
• Collaborate with Product Management, Operations and other stakeholders to develop a vision and roadmap for the team
• Drive cross team collaborative work environment with other Salesforce Industries engineering managers that fosters autonomy, inclusivity, innovation, learning, respect and transparency while holding a high bar for delivery
• Cultivate a team culture of ownership, empowerment, and innovation
• Hire, develop, and grow the talent in the team
• Drive scalable and extensible architecture and good product development practices
• Work closely with Support and key customers on production issues
• Ensure Customer escalations are handled with priority and stays Green
• Demonstrate problem solving and technical innovation through "rolling-up sleeves" and "getting hands dirty"


Requirements:
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or equivalent experience
• 15+ years in a software engineering leadership position with experience in managing engineering team
• Experience in the software industry, including time as an individual contributor, with at least 5+ years of experience in optimizing large scale systems and big data pipelines.
• 8+ years of engineering experience coding in at least one programming language, and experience learning new development languages (e.g., Java, C/C++, etc).
Experience with performance and scalability engineering, metrics and tooling, performance R&D
• Experience with AWS, Kafka, Storm, ElasticSearch, Cassandra, NoSQL. Postgres/MySQL, Redis, Big Data, Data Lakes, and Kubernetes
• Knowledge on LLM, Retrieval Augmented Generation (RAG), AI applications is a plus
• Experience with big data and pipeline processing at scale
• Experience with IAAS scale (AWS, GCP, Azure). Major points for familiarity with multi-tenant architecture.
• Experience partnering with product engineering teams to build scalable systems
• Evaluate business goals from a capacity, reliability, performance and scale perspective, translating these into requirements and influence product roadmaps.
• Experience in recruiting, managing engineering teams
• Excellent communication and presentation skills across technical and non-technical audiences
• Critical eye for product design, well-versed in good design principles especially around data applications
• Ability to adapt and handle multiple competing priorities in a fast-paced environment
• Technical expertise in data modeling, distributed systems technologies, and cloud deployment (provisioning, multi-tenancy, frameworks, and tools for system monitoring, logging).
• Experience with Agile software development methodologies and short release cycles

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