JPMorgan EMEA Global Workforce Screening Business Technology Associate 

United Kingdom, England 

433914589

Job Responsibilities:

• Serve as the subject matter expert on technologies for the team, supporting all technological aspects.
• Manage application issues with SHIELD, troubleshoot, and liaise with technology teams to find solutions.
• Understand the screening operational process and apply technology solutions to enhance efficiency and effectiveness.
• Organize and conduct system and application testing, including screening vendor applications.
• Oversee the development, maintenance, change, and recertification of automation tools, ensuring they are up-to-date and meet operational needs.
• Represent the EMEA GWS team in various working groups discussing technology and automation initiatives.
• Interact with stakeholders and develop relationships with partners such as Human Resources, Compliance, and other internal stakeholders; foster close working relationships with GWS regional teams.
• Provide training to your team on various technologies, ensuring team members are equipped with the necessary skills to utilize technology effectively.
• Manage and adjudicate screening cases to support EMEA GWS analysts with their caseloads.
• Report to the EMEA GWS Operations Manager in Bournemouth.

Required Qualifications, Capabilities, and Skills:

• Experience in product development and AGILE methodologies, with proficiency in Alteryx, Tableau, and AI models in a business role interfacing with technology teams.
• Strong analytical and problem-solving skills.
• Highly organized and methodical approach to work.

Preferred Qualifications, Capabilities, and Skills:

• Ability to develop and maintain strong relationships with stakeholders.
• Experience in training and development of team members in technology applications.
• Familiarity with global security and workforce screening processes.