JPMorgan Global Screening Operations Associate 

United Kingdom, England 

311841895

As a

Job responsibilities

• Understand and implement of Global Screening standards, guidelines, policies and procedures

• Direct oversight over a team of people including the day to day management

• Coach and mentor of the Core Processing Analysts on a daily basis (Applicable for People Managers)

• Document and escalate of any issues and concerns to the Client List Screening (CLS) Senior Management

• Understand of all the risk and controls partners (Quality Assurance, Quality Testing, Controls and the Risk and Control Self-Assessments (RCSA) process) as it pertains to the team.

• Develop excellent relationships with the other Client Screening Locations across regions.

• Gather and coordinate any changes to the firms screening policies / processes with Compliance or LOB Operations and Client List Screening

• Participate or lead other Client Screening or LOB aligned initiatives as necessary

• Understand and learn the existing procedures in place and then help with the training execution to the expanded team once all hires are in place

• Proactively highlight potential issues to management

Required qualifications, capabilities and skills

• Proven experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, KYC and Screening.
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management
• Strong relationship building skills to influence/negotiate desired outcome
• Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers
• Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion
• Strong leader who has experience with managing medium to large teams in an operational environment, able to show direction and guidance on a regular basis
• Proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time.
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Self-reliance and willingness to "own" problems and creatively find solutions
• Strong interpersonal and verbal/written communication skills