PayPal SMB Commercial Senior Manager 

United Kingdom, England, City of London 

432454823

Strategy & Planning

• Shape our SMB Europe strategy alongside regional General Managers and SMB leadership
• Drive our quarterly and annual planning processes, including goal-setting, performance reviews, and investment planning

• Foster alignment and collaboration across regional portfolio leads and sales leaders

• Partner with Finance, Marketing, Product, and other cross-functional teams to align on market strategies and commercial levers

Commercial Insights & Performance

• Build and maintain dashboards and frameworks to track business performance, identify trends, and highlight opportunities or risks

• Proactively analyse merchant, sales, and market data to generate insights that improve decision-making

Program & Initiative Execution

• Lead strategic cross-functional initiatives from scoping to execution (e.g., new market launches, pricing pilots, segmentation plays)

• Support commercial teams through ownership of key workstreams to accelerate acquisition, upsell, servicing, and churn reduction
• Partner with Sales, Marketing, Partner, Product, Customer Service, and regional leadership to deliver P&L growth

• Monitor progress on key workstreams, anticipate blockers, and drive resolution

AboutYou

• 6+ years experience in strategy, operations, or commercial roles (e.g. top-tier consulting, BizOps, Sales Strategy, GM roles)
• Can demonstrate outstanding strategic thinking, alongside a willingness to pivot to execution
• Proven track record of leading cross-functional projects and delivering commercial results

• Strong analytical and storytelling skills—can turn data into clear recommendations and narratives
• Highly organized, proactive, and comfortable in a fast-paced, matrixed environment
• Exceptional communication and influencing skills; able to work across all levels of the organization
• Experience in payments / fintech preferred but not essential
• Must be fluent in English, fluency in a second European language a bonus

Our Benefits:

Any general requests for consideration of your skills, please