Responsibilities
Closely follow emerging privacy trends across the country and internationally, including the development of new privacy laws
Maintain subject matter expertise of applicable privacy laws and regulations such as GDPR, UK DPA, FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, FFIEC guidance, CCPA, and CA SB1
Provide guidance and effective challenge on privacy risks and support business lines through various interactions and forum engagements
Advise business lines on the application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law and regulation
Support and, as necessary, participate in evaluation of business line initiatives and processes from a privacy risk perspective
Assist business lines in developing and maintaining the Compliance Management Program (i.e. how to monitor, report, and train)
Actively participate on complex projects by providing guidance, advice, and effective challenge
Actively engage with privacy compliance testing and third party compliance
Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and consult with subject matter experts, when necessary
Evaluate privacy issues and events for compliance impacts
Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management
Participate in reporting activities used by Senior Leadership
The ideal candidate will possess:
Clear results orientation and focus on achieving both short and long-term goals
A proven track record of supporting and working across teams
Ability to navigate “white space” or ambiguous situations to drive results
Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team
Interpersonal, presentation, and communications skills (written and oral),
Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues
Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts
Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment
Strong project management or process management skills and strong organizational skills
Ability to balance operating independently with appropriate escalation to and interaction with senior leadership
Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside Compliance
Understanding of key regulatory and audit requirements, including the three lines of defense risk management framework
Basic Qualifications
Bachelor’s degree or military experience
At least 3 years of compliance, risk management, legal, regulatory examiner or audit experience
At least 3 years of experience working with internal business customers
Preferred Qualifications
Master’s degree or Juris Doctor
4+ years of compliance, risk management, legal, regulatory examiner or audit experience
CIPP (Certified International Privacy Professional) certification, or CRCM (Certified Regulatory Compliance Manager) certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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