דרושים Applications Support ב-גיי פי מורגן ב-United States, Texas, Plano

You will be at the forefront of transforming credit

As a Vice President of Pricing Strategy in Auto Lending team, you will be supporting the newly created Credit Decision Unit (CDU). You will provide pricing analysis and strategic recommendations to support the business' goals around volume and profitability and serve as pricing support that aligns to the CDU related objectives. You will be involved in building pricing tests, finding opportunities to enhance pricing, and addressing quantitatively challenging questions while also supporting all CDU related initiatives.

Job Responsibilities:

• Develop short-term and long-term pricing strategies based on the latest competitive landscape and business goals.
• Provide financial analysis for key pricing initiatives and serve as pricing support for CDU initiatives.
• Collaborate with cross-functional teams to ensure alignment and successful execution of business strategies.
• Leverage existing data from random price testing, pricing experiments and competitive data/insights to develop a robust framework for portfolio pricing optimization.
• Provide ad-hoc datasets, reporting, and presentations to senior management.
• Support the product team to help enhance/implement needed levers to enhance pricing capabilities.

Required Qualifications, Capabilities, and Skills:

• 6+ years of experience in finance, data & analytics, or product strategy
• Bachelor's Degree in relevant fields.
• Experience managing a team
• Strong analytical, quantitative, and communication skills.
• Detail-oriented with well-developed problem-solving skills and a clear understanding of the drivers of profitability.
• Strong teamwork and collaborative skills.
• Ability to make concise presentations with sound business conclusions.
• Proficiency in basic analytical tools such as SQL/Alteryx/SAS or any related language,
• Microsoft experience in Excel and PowerPoint.

Preferred Qualifications, Capabilities, and Skills:

• Master’s/MBA.
• Experience in the Auto Finance Industry and specifically Pricing.
• Familiarity with competitive analysis and market insights.
• Ability to adapt to a fast-paced and dynamic environment.

Job Responsibilities:

• Cultivates cross sell business opportunities within the portfolio by aligning with RM teams and the Banker and Treasury team to achieve individual sales goals
• Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
• Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
• Build template-driven business case quantification for clients in support of payment solutions
• Completes analysis to competitively identify and price JP Morgan products and services for profitability
• Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
• Partners with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
• Lead complex contract renegotiations
• Makes recommendations on new products and services dependent on client input and general industry observations

• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required Qualifications, Skills and Capabilities:

• Possesses a minimum of 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services
• Excellent communication skills with individuals at all levels, internally and externally
• Ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
• Knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

FEDERAL DEPOSIT INSURANCE ACT:

Job Responsibilities:

• Provide senior stakeholders with comprehensive financial reviews, helping them understand profitability drivers to make informed decisions.

• Conduct in-depth variance analysis on financial results to identify trends and opportunities.

• Dive into activity-based costing models to uncover and implement expense efficiencies, driving cost-effective strategies.

• Collaborate with desk heads to develop key performance metrics

• Deliver monthly and quarterly financial reports that inform and guide senior management decisions.

• Lead efforts to enhance month end controls and streamline processes through automation, boosting efficiency and accuracy.

• Champion global consistency and foster synergies across the product team, uniting efforts to achieve shared goals and drive collective success.

• Participate in month end activities to ensure accurate and timely financial reporting, maintaining the integrity of financial data.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Accounting, Finance, or a technical subject.

• Minimum of 2 years of relevant Financial Services experience.

• Proficiency with Excel, PowerPoint, Essbase, and financial applications.

• Strong analytical skills and experience with Alteryx

• Excellent verbal and written communication skills.

• Ability to maintain composure in a fast-paced environment.

• Integrity in handling sensitive and confidential information.

• Understanding of financial principles and MIS reporting systems.

• Team player with the ability to be a trusted partner.

Preferred Qualifications, Capabilities, and Skills:

• Experience in Asset Management or related financial services.

• Accounting or professional qualification (CPA, CFA, MBA).

• Familiarity with investment management across asset classes.

• Strong problem-solving skills and attention to detail.

• Ability to work independently and manage multiple projects.

• Enthusiastic and proactive approach to work.

• Experience in developing financial models and tools.

• Knowledge of global financial markets and trends.

As a Technology Support III at JPMorgan Chase within the Corporate Technology , you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Release management and SDLC including experienced in Jules, Jenkins, GitLab, or Terraform pipeline deployments and container orchestration technologies such as ECS, Kubernetes, and Docker
• Provide primary infrastructure operational, optimization and engineering support for the on-prem, private and public cloud platform
• Data Pipeline Support: Maintain, tune, support, scalable data pipelines to process and analyze large datasets efficiently
• Data Transfers, Integration and Maintenance: Support the transfers and availability of data across different environments and support the integration of data from various sources, ensuring data availability and consistency.
• Model Deployment and Support: Collaborate with data scientists to deploy models into production environments (Firm internal Cloud, Linux, AWS, etc.) and support the model runs as needed.

• Problem-Solving: Strong analytical and problem-solving skills to address data engineering challenges.

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability culture and principles concepts, with 3+ years of applied experience
• Proficient in site reliability culture and principles, with familiarity in implementing site reliability within an application or platform
• Proficient in at least one programming language, such as Python, Java/Spring Boot, or .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability, including white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Familiarity with troubleshooting common networking technologies and issues
• Familiarity with Python library ecosystem typically used for data processing such as Pandas, Numpy, etc.
• Familiarity and experience with deployment pipelines for Python and Java based applications.
• Familiarity with relational databases and SQL syntax

Preferred qualifications, capabilities, and skills

• Good knowledge on cloud technology
• Experience in cloud computing, preferably with AWS

As a Technology Support III team member in Commercial & Investment Bank - Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Knowledge of one or more infrastructure components such as networking, cloud services, orchestration tools, containerization, compute and storage systems
• Experience in service-level changes to a system and troubleshooting components
• Experience in a production support environment
• Experience with creating Alerts, Dashboard monitoring with Splunk, Dynatrace, Datadog and Grafana monitoring tools.
• Working knowledge of the Unix/Linux environment
• Solid working background in AWS

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

Job responsibilities

• Efficiently manage crisis-level events from beginning to end, including assessment and communication of impact to internal and external clients
• Collaborate with Technology and Operations partners on large scale, complex issues
• Process complex, highly technical incidents unfolding real-time in a fast-paced environment and simultaneously provide meaningful, concise field updates in a business-friendly language
• Hold Office Hours (audience of 200-300 cross-LOB) providing business status updates and additional impacting workstreams
• Exhibit superior ability to structure and scope complex problems with managing (sometimes competing) workstreams that may span several months
• Process the execution of client event impact lists for major events

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services.
• 7+ years of progressive leadership experience
• Demonstrated excellence in ability to communicate effectively to multiple levels of management (inclusive of C-Level management), both written and verbal (a writing sample may be required as a part of the candidate selection process)
• Strong knowledge of the merchant services industry, products, and services with a strong technical acumen
• Project management skills

Preferred qualifications, capabilities, and skills

• SQL and AWS Experience
• Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership-level audience
• Self-starter with excellent analytical and problem–solving skills.
• Ability to work independently and develop a creative way to achieve goals