Manage control-related activities and provide control related due diligence to business to foster a strong risk and control culture that leverages proven evaluation strategies and sound change management protocols
Provide guidance and partner with business to ensure all initiatives go through proper New Business and Change Management processes. Manage the Operational Risk Assessment for New Business & Change Management Initiatives and provide controls requirements for identified incremental risks.
Partner effectively with colleagues across business, operations management, legal, compliance, risk, audit, regulators and technology control functions to ensure consistent and rigorous operational risk practices and Control programs including: Proactive theme-based reviews, identification and mitigation of risks and control design & performance evaluation
Working with Regional Product Control Managers to ensure adequate oversight and governance on all key risks as well as around Partnership arrangements and 3rd Party Vendors
Help establish control governance and reporting to identify meaningful metrics to inform the business on the health of operational risk and control environment; escalate control deficiencies based on key reporting indicators; and manage control committees and forums.
Lead and partner with the business, legal, risk, compliance and other control partners on various issues ranging from self-identified issues to regulatory enforcement actions
Partner with the business and other control partners across multiple time zones in an effort to create consistency in the control environment and underlying processes globally while supporting discussions with regulators, audit teams, compliance and risk ranging from one-off meetings to more formal presentations in Business Control Committees
Required qualifications, capabilities, and skills
Experience in Banking & Financial Services. Experience in Payments, Ops, Risk, Compliance Auditing, Internal Control.
Product experience in Payment related products is helpful
A strong team player and problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks
Proven ability to communicate effectively (both oral and written), with high degree of comfort communicating with senior management, internal and external audit as well as peer groups.
Strong analytical and problem-solving skills with the ability to exercise sound and balanced judgment; attention to detail and be able to effectively prioritize.