NICE AI Prompt Engineer 

United States, Utah, Sandy 

428479031

When customers require novel, custom prompts, the Prompt Engineer works closely with Professional Services and Product Management to capture requirements, design robust solutions, develop and execute test plans, and present results to stakeholders.

• Diagnose and resolve issues with production prompts.

• Refine prompts to generative AI systems to achieve customer goals.

• Collect and present quantitative analysis on solution success.

• Collaborate with developers to implement new production monitoring tools and metrics.

• Work with architects and Product Managers to implement prompts for new features.

• Consult with Machine Learning Engineers for complex prompt challenges.

• Stay informed on advances in prompt engineering.

• BS in a technology-related field such as computer science, business intelligence/analytics, or finance.

• Three years of experience in a technology-related industry or position.

• Familiarity with best practices in prompt engineering, including differences between major LLM vendors.

• Strong collaboration skills with cross-functional teams.

• Excellent communication and presentation abilities for internal and external stakeholders.

• Experience with Python and at least one web app framework for prototyping (e.g., Streamlit or Flask).

• Basic AWS resource management, including microservice deployment.

• Experience with Docker containerization.

• Experience with both standard and AI-based testing frameworks (e.g., PyTest, DeepEval).

• Exposure to generative AI application frameworks such as LangChain, LlamaIndex, and griptape.