SAP Working Student f/m/d - Process Harmonization 

Germany, Baden-Württemberg 

428030896

What you'll do

The related tasks include, but may not be limited to:

• Creation and maintenance of work instructions documentation and enablement material for end-users,
• Backlog consolidation and project task handling,
• Support project team with qualified advice related process and/ or tool (ServiceNow) usage and compliance,
• Continuously striving for process and tool optimization & process adoption.

This position will provide you:

• Hand-on experience on global project design & implementation,
• In-depth knowledge on ITSM & ITOM processes,
• Comprehensive knowledge on ServiceNow.
  

What you bring

• Preferred fields of study: Bachelor or Master students of Business, Engineering or Technology with at least 3 semesters left to finish studies .
• Computer Skills: MS Office applications, especially PowerPoint.
• Beneficial: Basic understanding of IT Service and Operations Management (ITSM/ ITOM) processes.
• Languages: Fluent in English, with strong writing skills. German beneficial.
• Soft Skills: Attentions to details, curiosity, and willingness to learn about new technologies, concepts, and tools. Goal-oriented team player with excellent communication skills and able to work independently and proactive way.

We work on a global project to simplify and harmonize business processes and to integrate a new ITSM system throughout the whole SAP landscape. The goal is a fully integrated end-to-end IT Service Management Solution with the same technology for all ticket types by harmonizing processes for all Lines of Business based on a modern cloud architecture.
It is your opportunity to:

• Work for one of the best employers in this region,
• Be part of a highly skilled and motivated international team

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.