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Capital One Market Manager - Beaumont Area United States, Texas, Beaumont 425605557
:
-You’re highly skilled at multi-tasking, time management and empowering Ambassadors to think on their own when you are at another location.
-You're a mentor. You'll lead by example and help our Ambassadors develop professionally, personally, and as a high-performing team.
-You're obsessed with the Branch experience and bringing our brand to life. You'll take pride in maintaining the physical space and coaching Ambassadors to create a welcoming environment for customers.
-You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.
-You’ll ensure accountability and drive a connection tied to behaviors with purpose and potential.
-You’ll grow associates skills and performance through active, continuous coaching and recognition.
-You’re a product expert. Servicing to clients via escalations or complex sales referred by Ambassadors, and participate in performance calls with Small business and commercial partners as appropriate.
-You're friendly and engaging and can connect with visitors and regulars alike. Yep, you're a people person - whether you're helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.
-You're a part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Branch.
-You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience.
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 2 years of Retail, Sales, or Banking Experience
- At least 1 year of Management experience or at least 1 year of Supervisory experience
Preferred Qualifications:
- Bachelor’s Degree
- 4+ years of Customer, Retail, or Financial Services experience
- 2+ years of Experience with People Management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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