Citi Group Senior ServiceNow Developer - AVP 

United States, Texas, Houston 

424285111

Responsibilities:

• Technical development of ServiceNow engineering that support our Incident, Problem, Change, Chat, Portal, and Security Incident Response (SIR) capabilities
• Subject matter expert on adopting and implementing solutions to improve the Service Management capabilities
• People Management skills paired with development skills
• Act as a lead and architect of a solution on the ServiceNow platform.
• Partner with product owners, process owners, and other business leaders to build Service Management solutions
• Ensure the delivery of solutions are in-line with ServiceNow best practices, reducing as much customizations as possible
• Design, prototype, implement, test and deploy solutions on the platform.

:

• Hands on experience with Service Now platform administration, configuration, and monitoring.
• 6+ years of experience as a hands-on engineer and developer
• 4+ years managing ServiceNow or similar Service Management products
• Good understanding of the core platform components like business rules, client scripts, UI scripts, forms, and glide scripting.
• Strong knowledge of Java script, XML, HTML, CSS, bootstrap and web service Integrations using REST or SOAP.
• Experience with upgrades and clones.
• Experience in ATF is a plus.
• Experience in Reporting and Performance Analytics
• Service Now certifications are a plus.
• Excellent organizational skills, time management skills, sharp analytical and problem solving skills
• Solid technical background with understanding and/or hands-on experience in software development
• BA/BS in Computer Science (In lieu of degree, 4+ years work experience )

Anticipated Posting Close Date:

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