Uber Production Management Engineer 

United States, West Virginia 

420083188

About the Role

1. Build tools and dashboards to monitor and improve production quality.

2. Lead initiatives to standardize quality and reliability policies and processes.

What You’ll Do

1. Support Production Readiness: Participate in incident reviews, postmortem processes, and quality audits. Help enforce production standards across services.

2. Contribute to Metrics & Automation: Build or improve tools and dashboards (e.g., Tableau, SQL-based) to monitor reliability, measure SLA adherence, and identify improvement opportunities.

4. Improve Engineering Workflows: Help maintain runbooks, lockdown policies, readiness reviews (PRR), and alerting hygiene to streamline operational practices.

5. Learn from Experience: Shadow experienced engineers, attend architecture reviews, and gain exposure to high-severity incident handling and quality programs.

What you'll need

1. Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

2. 3+ years of experience in software development, operations, incident management, or production engineering.

3. Comfortable writing basic SQL and/or Python scripts to extract and analyze production data.

4. Strong communication and documentation skills, with attention to detail.

5. Interest in systems reliability, incident management, and continuous improvement.

Preferred Qualifications

1. Experience working with incident tracking systems (e.g., Jira, PagerDuty) or monitoring platforms (e.g., Tableau, Grafana, Prometheus).

2. Exposure to production support, quality assurance, or DevOps environments.

3. Familiarity with topics such as SLAs, SLOs, alerting, or postmortem workflows.

What You'll Gain

1. Mentorship from senior production engineers and reliability experts.

2. Deep exposure to production systems, incident operations, and quality tooling at scale.

4. Career growth opportunities through learning, cross-functional collaboration, and ownership of real-world problems.

Learn more (internal):

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .