Citi Group Team Lead - Global Identity Access Management Operations 

Hungary 

41913957

Global Identity Access Management Operations is a global organization within Citi with 600+ employees located across the globe; GIAM Ops Budapest has 200+ colleagues locally. GIAM Ops manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. GIAM Ops works in partnership with other Citi departments to build appropriate security architecture in new applications and supports large business-driven technology projects related to information security issues.

What you will do:

• Develop and drive a high-performance team by recruiting the right skills sets for the team and conducting regular one-on-one meetings with each full-time staff member, ensure appropriate training is provided to the team, encourage personal development plans and deliver specific ongoing feedback at every opportunity.
• Mentors and coaches individuals within and/or outside of his/her team; providing team leadership.
• Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIAM Ops Service Catalogue requirements for simple thru complex, multi-tiered applications.
• Ensure adherence to pre-assigned SLO requirements for designated requests at team level.
• Effectively uses Talent Management process and system to drive performance team.
• Understands and applies complex decision-making processes.
• Utilizes effective interpersonal techniques e.g. knows how to motivate the team and effectively uses influence to build support for key initiatives.
• Demonstrates strong understanding of end-to-end Citi products, processes, policies, regulations, and governance.
• Initiates process changes and improvements based on Lean methodology.
• Able to handle simple thru complex, multi-tiered escalations, problems by utilizing key information security administration practices, policies and providing excellent customer service.
• Lead to resolve severity escalations and responsible for the team to identify root cause and create corrective action plan(s) as necessary.
• Represent and support GIAM Ops on compliance calls, meetings with Audit. Collect and analyse evidence (deliverables) with internal/external compliance and auditing agencies / officials.
• Identifies registers and resolves potential compliance issues.
• Accountable for accuracy of ISA inventory.
• Approves annual review of Process Control Manual documents associated with specific systems assigned.
• Assist the Team Manager and Site Head to lead the employee engagement activities and liaise with business and site champions to manage action plans against VOE initiatives.
• Partner with GIAM Ops Site Leadership to ensure operational needs are met on CISO (Chief Information Security Office) or CSC (Citi Solution Center) level.

Your profile:

• At least 5+ years’ experience in an Information Security Administration environment (ISA provisioning, compliance reviews, incident/change management handling security engineering or related IS field) is desirable.
• Technical experience in security administration supporting a large user environment.
• 5+ years of experience in Citidirect and it’s supplementary applications.
• Solid understanding of industry standard security practices desirable.
• Good command of English language (both verbal and written).
• Bachelor's degree or higher desired or the candidate should have proven equivalent work experience.
• SSCP/CISSP/ITIL/PMP/CitiLean certificate is an advantage.
• Ability to work independently and without any influence from manager.
• Strong people management skills focusing on development and growth of team.
• Analytical and detail oriented.
• Proven use of discretion and judgment given the subject sensitivity of the work data.
• Good communications skills.
• Elevated diplomatic skills are required to exchange potentially complex/sensitive information.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

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