HP Director Operations Quality 

United States, Texas 

416941665

Director, Operations Quality

Responsibilities

• Lead and develop a global team of quality engineers and quality professionals responsible for quality assurance across our global network of ODM partner’s manufacturing facilities
• Develop and deploy quality policies, procedures and objectives that ensure customer requirements and relevant regulatory standards are achieved
• Collaborate with product engineering, product management, operations and field quality teams to understand voice of customer (VOC) issues, drive corrective actions and implement lessons learned
• Initiating continuous improvement activities leveraging internal and external data sources. Reduce cost of poor quality (CoPQ) through initiatives focused on scrap, rework, warranty, etc.
• Drive data driven project implementation to reduce cost, improve quality and improve productivity
• Assess & develop quality strategy, define quality goals & metrics and performance monitoring that drives corrective actions. Communicate to senior leadership status and progress
• NPI launch readiness ensuring manufacturing operations meet milestones and requirements throughout the product development cycle including PFMEA, control plan, run at rate (capacity & quality) and official release to production (RTP)
• Focus on driving quality back upstream (shift left) into the product development process. Design for Manufacturability (DfX)
• Introduce new technologies and innovations in the manufacturing process for improved quality
• Establish program of leading indicators to allow for more proactive action to address process variability and issues
• A process and program to drive quality at the source to ensure built in quality
• Drive standardization across manufacturing facilities, common processes, common metrics, etc. Communization of new factory launch process across all regions
• Robust process to share and implement best practices and lessons learned across all product platforms. Benchmark competitors and other industries

Experience

• Bachelor’s degree in technical discipline (engineering) or equivalent experience; advanced university degree preferred
• 15+ years of experience in a supply chain manufacturing and operations quality required.
• Significant Supply Chain and Operations background required, with experience in manufacturing, product, and process quality required; experience with PC original design manufacturers (ODMs) preferred
• Experience operating in a lean production system (TPS or equivalent) with lean six sigma credentials and experience. Data driven mindset and success leading process improvement initiatives using known quality methodologies
• Transformational program management. Demonstrate experience in transforming an organization and/or business model by changing processes, systems, people/skills, culture, etc.
• Strong interpersonal skills that foster collaboration within team, with business partners, cross-functional teams and manufacturing partners. Exhibit strong project management skills including prioritization, meeting deadlines, and managing multiple projects concurrently
• Experience developing and leading a Quality Management program. Leadership skills to mentor, coach, develop and enhance the knowledge, skills and abilities of the quality team
• Executive influence and communication skills across verbal, written and formal presentation settings. Strong problem-solving skill with analytic mind-set
• Drive initiatives that deliver on making a sustainable impact across our people, the planet, and our communities

HP offers a , including:

• Dental insurance

• Disability insurance

• Employee assistance program

• Flexible schedule

• Flexible spending account

• Health insurance

• Life insurance

Full time

No shift premium (United States of America)

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