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Microsoft Director Marketing Communications Operations 
Taiwan, Taoyuan City 
416914810

Yesterday

As the

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Marketing, Computer Science, Business or related field AND6+years experiencein business
    • ORMaster's Degree in Marketing, Computer Science, Business or related field AND4+years experiencein business
    • ORequivalent experience.
  • 4+ years direct people management experience or indirect people management experience (or virtual teams).
  • 4+ years experience in marketing,operationsand communications

Additional or Preferred Qualifications

  • 10+ years proven experience in marketing, communications, program management, business operations, go-to-market strategy, integrated marketing, creative and demand generation, ideally within the marketing and/or technology sector
  • 8+ years of international business as this role interfaces with global partners and teams.
  • 8+ years of experience in spearheading and overseeing extensive organizational transformation, change management, and development initiatives, particularly in data or AI-driven settings.
  • PMO (program management) or project management experience
  • Skilled in collaborating with cross-functional teams and fostering stakeholder relationships.
  • Experienced leader with executive presence who can represent the business to CVP (Corporate Vice President), and executives across Microsoft and partner ecosystem.
  • Willingness to travel as needed for marketing, and partner events.
  • Demonstrated expertise in managing numerous high-priority projects simultaneously.
  • Proven ability to maintain stakeholder enthusiasm and commitment throughout a project, effectively managing fatigue and reinforcing engagement to achieve business benefits.
  • Proven record of effectively motivating and coordinating cross-functional teams to collaborate in a matrixed environment, ensuring the achievement of well-defined timelines and goals

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until May 5, 2025.

Marketing Operations

  • Windows Marketingoperational strategy andestablishbusiness rhythms to support the1, 2- and 5-year vision, with measurable outcomes such as achieving growth milestones, meeting project timelines, and ensuring resource optimization.
  • monitoringand tracking budgets, and providing budget forecasting and recommendations
  • the strategic management of PO/Invoice submissions, monthly reporting, forecasting, long-range planning, and annual planning.
  • Report outon monthly industry, competitor andcustomer insightsas well asmarket trendsto educate
  • emarket potential and Return on Investment (ROI) of key marketing programs todetermineareas of potential investment or divestment.
  • Partner closely with Commercial and Consumer Marketing GTM leadstosynchronizeall marketing, product marketing, and sales activities to ensure a unified approach across the Windows PC ecosystem.
  • Partner closely with DPS (Device Partner Solutions), Device Marketing, and GPS (Global Partner Solutions) on prioritized marketing plays and programs.
  • Evaluate and recommendnew technologiesto enhance operational efficiency and marketing effectiveness.

Program Management

  • Establish a new centralized Program Management Office (PMO) and develop processes to drive program success and business scalability.
  • Establish a new intake of go-to-marketprojects based on assessing the new features, product, campaign, etc. and design a workflow system.
  • Lead thecoordination ofall Windows projects and programs, including end-to-end project planning, timelines, milestones, performance metrics, and resource needs for new innovative features,experiences,and devices.
  • Lead communicationofmarketing program strategies, progress, and results to executive leadership and key stakeholders.
  • Define, track, and report on OKRs and metrics for project management.


Go-To-Market Communications

  • Maintain and communicate a transparent product and marketing roadmap of current and future to manage expectations for future development.
  • Oversee the Windows Marketing editorial calendar. Promote and encourage brand consistency across all communication channels, including web, social media, newsletters, and executive communications
  • Lead theDisclosure,Windows GTM CommunicationsandKey Moments
  • e and implement comprehensive go-to-market communication plans aligned with businessobjectivesand strategic priorities.
  • Partner with GTMand PRon producingengaging contentcommunicationacross various platforms, including executive presentations, blogs, newsletters,social media,webinars, and eventsto ensure consistent messaging across the ecosystem.
  • Develop Announce and Launch communications plans, including blog posts, internal communications,toolkit,and messaging guidance documentation.
  • Serve as the lead GoToMarket Communication with external partners such asOriginal Equipment Manufacturer (OEMs), Silicon,Retailer,and other partners.
  • Build relationships with Product Marketing, PR, Legal, Device Marketing, Engineering, Sales, and OEM/Silicon partners to ensure cohesion and coordination across all assets.
  • Partner closely with product development, sales, and other relevant teams to ensure seamless communication and collaboration across consumer and commercial audiences.
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