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Rapid7 Director Revenue Operations 
United Kingdom, England 
415594492

07.07.2024

About the Role

In this role, you will:

  • Be an inspirational and creative leader with a proven track record of managing and developing high performing teams.

  • Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents and tools to ensure ongoing standardization and simplification of the Sales process in line with global requirements and standards.

  • Facilitate pipeline review and create standardized leading indicators and metrics that can be acted upon to improve overall sales performance.

  • Manage sales forecasting, planning, and budgeting processes for the International region made Geography, establishing a high level of quality, accuracy, and process consistency.

  • Quarterback deal process and support non-standard deal structures.

  • Manage territory planning and sales resources optimization. Provide comprehensive analysis of territory alignment decisions; advise and drive sales quota setting process.

  • Provide guidance, insight and recommendations to the leadership team focused on increased revenue growth while improving overall sales team performance and effectiveness.

  • Oversee and administer variable incentive compensation plans. Work cross functionally with the Sales Compensation team and People Strategy to enforce rules, policies, and procedures related to sales compensation and recognition and facilitate dispute resolution.

  • Support sales strategy and enablement initiatives around sales process and methodology focused on improving productivity, win rates, and visibility, and track performance against goals.

  • Assists sales enablement in transition planning of new sales team members and on-boarding process.

  • Ensure sales team readiness and operational process as it relates to new product / feature rollouts: capabilities, sales strategy, goals.

  • Identify areas for improvement, and design and facilitate successful implementation and adoption of new processes

  • Work cross functionally with other global revenue operations teams, marketing, finance, product, and business analytics teams to solve complex business problems and drive strategic planning.

  • Lead and counsel sales leadership in implementing objectives and success metrics that align with go-to-market business goals. Responsible for leading short-term and long-term planning operating mechanisms that drive continuous improvement and growth strategies.

The skills you’ll bring include:

  • Minimum 7-10+ years of experience in an analytical leadership role, and providing strategic guidance and operational oversight in Sales Operations, Services Operations or Customer Success operations within a software sales environment.

  • Demonstrated ability to be comfortable in a fast-paced environment with changing priorities.

  • Quick learner, curious and strong analytical skills; ability to dig into data, surface actionable insights and sound decision-making skills.

  • Results-oriented and demonstrated record of developing initiatives that impacts productivity.

  • Demonstrated ability to identify root causes of problems, generate and evaluate creative solutions, implements fact-based resolutions quickly and effectively.

  • Strong communication skills, including establishing credibility and trust with customers and building influential relationships with partners within the business.

  • Adaptable, strong team player with the ability to work with all functional areas across global geographic locations.