Lead the team to deliver an excellent customer experience across the whole value chain from first contact with the brand/ product to ongoing ownership experience and also the service experience
Act as the leader for cross functional activities within Netherlands, including real estate, policy items, and coordination with any other relevant functions (ie. charging, finance, product, central teams, …)
Hire, develop, lead and motivate and retain a high performing and engaged sales and delivery team who are willing to experiment, learn, and innovate to drive results
Develop a culture of ongoing performance development and improvement across team, supported by People functions