Amazon Sr Customer Solutions Manager CSM 

China, Guangdong Province, Shenzhen 

414745207

Key job responsibilitiesYou will collaborate with the product teams to deliver the best solutions with efficient use of resources and technologies.
You will work with all stakeholders to scope work, identify appropriate resources, solve problems, set goals, track and report progress, develop schedules, and communicate to customers.
You will also assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-taking to maximize business value.
You will evangelize on behalf of AWS and influence customers at an executive level to allocate the appropriate resources to achieve their goals.
At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator.

- 9+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 7+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar