Salesforce Business Analyst - Quote Cash Innovation Strategy & Solutions 

United States, Indiana, Indianapolis 

414567469

Job Category

Job Details

Responsibilities:

• Collaborate with Functional Leads and Analysts to understand QTC process and feature goals, and contribute to the delivery of incremental improvements.

• Assist in the business requirements gathering and documentation process, working with Business Analysts and subject matter experts to analyze and document existing and future processes.

• Participate in cross-functional meetings, document key decisions, and follow up on action items.

• Support the development of solutions by working with Technical Architects and Product Managers to understand and translate business requirements.

• Assist with project management activities, including tracking requirements, communicating dependencies, and providing status updates.

• Develop a foundational understanding of Salesforce internal QTC systems and processes.

• Contribute to the documentation and maintenance of business rules and process flows.

• Support the creation of training materials for change management initiatives.

• Assist with ad-hoc reporting and research activities as needed.

• Participate in user acceptance testing (UAT).

Required Skills/Experience:

• 1-2+ years of experience as a Business Analyst or in a related role.

• Familiarity with Quote to Cash (Configure Price Quote, Contract Lifecycle, Order Management) processes and systems is a plus.

• Experience with business requirements gathering and documentation.

• Strong interpersonal and communication skills, both verbal and written.

• Ability to work effectively in a fast-paced environment.

• Strong attention to detail and ability to work independently.

• A curious mindset and willingness to learn from subject matter experts.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Preferred Skills/Experience:

• Familiarity with process documentation tools (e.g., Lucidchart).

• Familiarity with project management tools (e.g., Smartsheet).

• Exposure to Salesforce products.

• Exposure to enterprise-level projects.

• Prior experience with Business Operations or Quote to Cash Operations.

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