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Job responsibilities
· Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
· Considers and plans for upstream and downstream implications of new product features on the overall product experience
· Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
· Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
· Writes the requirements, epics, and user stories to support product development
· Promote new technologies and innovative business cases within the team
Required qualifications, capabilities, and skills
· 3+ years of experience or equivalent expertise in product management or a relevant domain area
· Proficient knowledge of the product development life cycle
· Experience in product life cycle activities including discovery and requirements definition
· Developing knowledge of data analytics and data literacy
· Strong communication and collaboration skills with the ability to work effectively in a team environment
Preferred qualifications, capabilities, and skills
· Experience with supporting and troubleshooting retail or restaurant applications.
· Familiarity with internet technologies and networking standards. Nexo and ISO 8583 protocol standards a plus
· Hardware experience with POS peripherals, PCs, Servers, and standard POS workstations and back office solutions.
· Proven ability to lead cross-functional projects and programs
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