Salesforce Manager Technical Consulting 

India, Karnataka, Bengaluru 

413714863

Job Category

Job Details

The Manager, Technical Consulting - role requires a deep understanding of the unique challenges and opportunities within sectors, combined with expert-level Salesforce platform knowledge.

You will be both a strategic thinker and a hands-on problem solver, leading a team of consultants to deliver innovative and scalable solutions that drive business value for our clients. This position demands a strong blend of technical expertise, consulting skills, and leadership capabilities.

Responsibilities and Requirements:

• 9-15 years of overall Salesforce CRM experience, with a minimum of 3 years of experience as an architect.

• Expert-level understanding of the Salesforce product suite , including Sales Cloud, Service Cloud, Experience Cloud (formerly Community Cloud), Marketing Cloud, Commerce Cloud, and relevant industry-specific solutions. Active Salesforce certifications (e.g., Platform Developer I/II, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant) are required.

• Integration Expertise:Extensive experience integrating Salesforce with other systems, including ERP, CRM, CPQ, marketing automation, and e-commerce platforms. Proficiency with API development, ETL tools, and data migration strategies is essential.

• Solution Design & Architecture:Design and document technical solutions aligned with client business objectives. Identify gaps between current and desired states, and propose innovative solutions. Demonstrate a strong understanding of system architecture, design patterns, and large data volume limitations.

• Lead technical design sessions, architect robust and scalable solutions, and provide technical guidance to project teams. Oversee the development, integration, and deployment of Salesforce solutions, ensuring adherence to best practices and coding standards.

• Collaborate with client stakeholders to understand their business needs, define requirements, manage expectations, and present solutions. Build strong client relationships and act as a trusted advisor.

• Lead and mentor a team of technical consultants, fostering a collaborative and high-performing environment. Provide performance feedback, identify development opportunities, and ensure team members meet their targets.

• Manage the technical delivery of Salesforce projects, ensuring projects are completed on time and within budget. Utilize project management methodologies (e.g., Agile, Waterfall) and track project progress.

• Implement and enforce coding standards and best practices. Conduct code reviews to ensure quality and adherence to design patterns. Troubleshoot and resolve technical issues.

• From time to time, participate in pre-sales activities, such as technical landscape discovery, solution demonstrations, and Proof-of-Concept (POC) development.

• Stay up-to-date with the latest Salesforce releases, features, and best practices. Contribute to internal knowledge sharing and training initiatives.
  • Familiarity with Agile development methodologies.
  • Strong communication and presentation skills.

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