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Primary Job Responsibilities
Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer
Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning
Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts
Coordinate solutions architects, specialist teams, Customer Success team, and industry experts to align Red Hat’s use cases to customer needs, guiding end-to-end sales to develop solutions that deliver business value
Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value
Cultivate relationships across customer organizations to position Red Hat as a key partner to their business
Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria
Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition
Required Skills
Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team
Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition
Experience working with clients within Logistics vertical
Experience addressing international or global accounts and engaging with teams outside of Germany
Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders
Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles
Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers
Willingness to travel across the region as needed
Excellent communication skills in English
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